Data Privacy & Protection

pg77 Privacy Policy

Your privacy is important to us. This Privacy Policy explains what personal data pg77 collects when you use our platform, how we use and protect that data, and what rights you have over your own information.

Last updated: June 2026

Key Areas This Policy Covers

We know privacy policies can be long. These six cards give you a quick overview of the main topics before you read the full policy below.

What Data We Collect

When you register and use pg77, we collect information like your name, date of birth, contact details, and payment information needed to operate your account securely and process transactions in Philippine Peso.

How We Use Your Data

Your data is used to run your account, process deposits and withdrawals, verify your identity (KYC), detect fraud, and comply with anti-money laundering obligations. We do not sell your data to third parties for marketing.

Who We Share Data With

We share data only with service providers that are necessary to operate the platform — such as payment processors and identity verification providers. All third parties are bound by strict data handling agreements.

How We Protect Your Data

pg77 uses 256-bit SSL encryption, secure data storage, access controls, and OTP-based authentication to protect your account and personal information from unauthorised access.

Your Privacy Rights

You have the right to access, correct, and request deletion of your personal data. You can also object to certain types of processing and request a copy of the data we hold. Contact support to exercise these rights.

Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how players use the platform. You can manage cookie preferences through your browser settings.

This Privacy Policy applies to all users of the pg77 platform, including the website and mobile app. By registering an account, you confirm you have read and understood how your personal data is handled. For related rules on account use, see our Terms & Conditions.

Privacy Policy — Full Text

pg77 ("we," "us," "the Platform") is committed to protecting the personal data of everyone who uses our services. This Privacy Policy describes what personal information we collect, the reasons we collect it, how we use and store it, when and with whom we share it, and your rights as a data subject.

This policy applies to personal data collected through the pg77 website, mobile application, customer support channels, and any other service we provide. By creating an account or continuing to use the platform, you consent to the practices described here.

We may update this policy periodically. Significant changes will be communicated via in-account notifications or through the email address registered to your account. Continued use of pg77 after an update is published constitutes acceptance of the revised policy.

1 Personal Data We Collect

We collect personal data in three main ways: data you give us directly, data generated automatically when you use the platform, and data obtained from third parties for identity and payment verification purposes.

Data Category Examples How It Is Collected
Identity Data Full name, date of birth, government-issued ID Registration form, KYC verification
Contact Data Email address, mobile number Registration, account settings
Financial Data Bank account details, e-wallet reference, transaction history Deposit and withdrawal processing
Account Activity Data Login history, game sessions, bet amounts, win/loss records Automatically recorded during use
Device and Technical Data IP address, device type, browser, operating system Automatically collected via cookies and logs
Communications Data Support chat history, emails sent to us Customer support interactions

We do not intentionally collect sensitive personal information beyond what is necessary for identity verification and fraud prevention. We do not collect data from users under 21 years of age, and accounts identified as belonging to underage users are closed immediately.

2 How We Use Your Personal Data

Every piece of personal data we collect serves a specific operational or legal purpose. We do not use your data for unrelated purposes without your consent. Below are the primary reasons we process your information:

  • Account management: Creating and maintaining your pg77 account, including login authentication via OTP and password.
  • Transaction processing: Handling deposits and withdrawals in Philippine Peso, verifying payment method ownership, and maintaining transaction records.
  • Identity verification (KYC): Confirming that you are who you say you are, as required to process withdrawals and comply with anti-money laundering obligations.
  • Fraud detection and security: Monitoring account activity for unusual patterns, preventing multi-accounting, and protecting the integrity of the platform.
  • Customer support: Responding to your queries and resolving disputes using records of your interactions with our team.
  • Platform improvement: Analysing aggregated usage data (stripped of personal identifiers) to improve game performance, navigation, and load times on Philippine mobile networks.
  • Responsible gaming: Using account activity data to identify patterns that may indicate problematic gaming behaviour and triggering appropriate responsible gaming tools.
  • Legal compliance: Retaining certain records for the periods required by applicable law.

3 Who We Share Your Data With

pg77 does not sell your personal data to third parties. We share data only with service providers and partners that are essential to operating the platform, and only to the extent necessary for each specific purpose.

  • Payment processors: To facilitate deposits and withdrawals through local Philippine online banking and e-wallet platforms. These providers receive only the data needed to complete the transaction.
  • Identity verification providers: To perform KYC checks on submitted documents. Data shared is limited to what the verification provider requires to confirm identity.
  • IT infrastructure providers: For hosting, data storage, and security services. These providers process data on our behalf under strict data processing agreements.
  • Legal and regulatory authorities: Where required by applicable law, we may disclose data to law enforcement or regulatory bodies. We will notify you of such disclosures where legally permitted to do so.

All third-party providers that handle personal data on our behalf are required to process it only for the purposes specified, maintain appropriate security standards, and not retain it beyond the agreed period.

4 How We Protect Your Data

Protecting your personal and financial data is a core technical priority for pg77. We use several layers of security to ensure your information stays safe:

  • All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS technology.
  • Account access is protected by password authentication and OTP verification for sensitive actions like withdrawals and password changes.
  • Personal data stored on our servers is kept in access-controlled environments. Only authorised personnel with a legitimate business need can access identifiable data.
  • We conduct periodic security reviews of our systems and third-party provider relationships.
  • Financial data (bank account numbers, e-wallet references) is stored in encrypted form and is never displayed in full within the platform interface.

No system can guarantee absolute security, but we are committed to maintaining industry-standard protections and acting quickly if a breach is detected. If we ever become aware of a data breach that could affect your rights, we will notify you as required by applicable law.

5 How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business purposes. Transaction records and KYC documentation are retained for the legally required retention period applicable to financial service providers. After the retention period has elapsed, your data is securely deleted or anonymised.

If you request account closure, we will close your account and begin the retention countdown from that point. Certain data (such as transaction records) may still be retained for legal compliance purposes even after the account is closed.

6 Your Privacy Rights

As a player on pg77, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with your account details and the specific request.

Right to Access

You can request a copy of the personal data we hold about you, including what categories of data we have and how it is being used.

Right to Correction

If any personal data we hold is inaccurate or incomplete, you can request that we correct it. Some corrections may require KYC re-verification.

Right to Deletion

You can request deletion of your personal data. This right is subject to legal retention requirements — certain financial records may need to be kept regardless of a deletion request.

Right to Object

You can object to the processing of your personal data for purposes beyond what is strictly necessary to operate your account or comply with legal obligations.

Right to Data Portability

You can request a structured, machine-readable copy of your personal data for transfer to another service, where technically feasible.

7 Cookies and Similar Technologies

pg77 uses cookies and similar tracking technologies to keep your session active, remember your settings, and understand how the platform is used. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while navigating the site. Disabling these will prevent the platform from working correctly.
  • Preference cookies: Store your settings such as language preference and notification choices.
  • Analytics cookies: Collect anonymised data about how players navigate the site to help us identify and fix usability issues, particularly for players using Philippine mobile networks.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to play on pg77, but may affect how certain preferences are remembered between sessions.

8 Contact and Updates

For any privacy-related questions, data access requests, or concerns about how your information is handled, contact our support team at [email protected]. We will respond to data rights requests within a reasonable time.

This Privacy Policy may be updated periodically to reflect changes in how the platform operates or in applicable legal requirements. The "last updated" date at the top of this page reflects the most recent revision. We recommend reviewing this page occasionally to stay informed.

Privacy Questions?

To make a data access, correction, or deletion request, contact our support team. We are available 24/7.

[email protected]

Your data is encrypted. All information transmitted between your device and pg77 is protected by 256-bit SSL encryption. Your account and financial details are never shared with unauthorised parties.

Your Privacy Is Protected on pg77

We built pg77 with Filipino players in mind — secure accounts, local payments in PHP, and a clear privacy policy that tells you exactly how your data is handled.

21+ only. Please play responsibly within your personal budget.